Question 1

How do I contact EAP Property Services?

Accepted Answer

For general queries you can contact us by any of the below means: 
Phone: 01206 768556
Email: admin@eapcc.co.uk (admin@eapcc.co.uk)
Head Office Address: 79 Gosbecks Road, Colchester, CO2 9JS

Question 2

What locations do you serve?

Accepted Answer

We have offices in Colchester & Cambridge. However we operate around the UK. If you are unsure whether we will serve your location, please contact us.

Question 3

How can I request a service?

Accepted Answer

You can request a service by contacting us through our website, phone, or email. Our team will guide you through the process and provide the necessary assistance.

Question 4

What is the process for getting a quote?

Accepted Answer

To get a quote, you can fill out the request form on our website or contact us directly by any of the means listed. We may contact you to gather further information, however we will review your requirements and provide a detailed quote based on the scope of work.

Question 5

Do you offer customised solutions?

Accepted Answer

Yes, we offer customised solutions tailored to meet the specific needs and requirements of our clients. Our team works closely with you to ensure the best possible outcome.

Question 6

What is the turnaround time for your services?

Accepted Answer

The turnaround time for our services varies depending on the individual complexity and scope of the project. Typically, we provide an estimated timeline during the initial consultation.

Question 7

What are your operating hours?

Accepted Answer

Our operating hours are Monday to Friday, 9 AM to 5 PM. For emergency services, we are available 24/7 via our emergency line: 07960 898 702

Question 8

Can I get a consultation before committing to a service?

Accepted Answer

Yes, we offer initial consultations to discuss your needs and provide you with a better understanding of our services. This helps you make an informed decision before committing.

Question 9

How will I be kept informed as my project progresses?

Accepted Answer

As your drawings are developed and decisions are made, we keep you updated on any amendments and their implications. Our customer care team is here Monday - Friday between 9AM - 5PM to answer any questions you may have over your project timeline.

Question 10

What is a tender, and how is it used in the construction process?

Accepted Answer

A tender is a document inviting contactors to bid for your project. The number of firms invited depends on the size of the project and type of contract. Once tenders are received and drawn up a contractor is selected, the contract is drawn up and signed.