Question 1

How do I contact EAP Property Services?

Accepted Answer

For general queries you can contact us by any of the below means:
Phone: 01206 768556
Email: admin@eapcc.co.uk 
Head Office Address: 79 Gosbecks Road, Colchester, CO2 9JS

Question 2

What locations do you serve?

Accepted Answer

We have offices in Colchester & Cambridge, but we operate across the UK. If you are unsure whether we will serve your location, please contact us.

Question 3

What are your operating hours?

Accepted Answer

Our operating hours are Monday to Friday, 9 AM to 5 PM. For emergency services, we are available 24/7 via our emergency line: 07960 898 702

Question 4

What services can EAP provide for my project?

Accepted Answer

We offer Architectural Design, Structural Engineering, and Surveying Services, tailored to commercial and residential developments.

Question 5

How can I request a service?

Accepted Answer

You can request a service by contacting us through our website, phone, or email. Our team will guide you through the process and provide the necessary assistance.

Question 6

What is the process for getting a quote?

Accepted Answer

To get a quote, please fill out the request form on our website or contact us directly by any of the means listed.

We will review your requirements and provide a detailed quote based on the scope of work, and we may also contact you to gather further information.

Question 7

Do you offer customised solutions?

Accepted Answer

Yes, we offer customised solutions tailored to meet the specific needs and requirements of our clients. Our team works closely with you to ensure the best possible outcome.

Question 8

Can I get a consultation before committing to a service?

Accepted Answer

Yes, we offer initial consultations to discuss your needs and provide you with a better understanding of our services. This helps you make an informed decision before committing.

Question 9

What is the turnaround time for your services?

Accepted Answer

The turnaround time for our services varies depending on the individual complexity and scope of the project. Typically, we provide an estimated timeline during the initial consultation.

Question 10

How will I be kept informed as my project progresses?

Accepted Answer

As your drawings are developed and decisions are made, we keep you updated on any amendments and their implications. Our customer care team is here Monday - Friday between 9am - 5pm to answer any questions you may have over your project timeline.

Question 11

What is a tender, and how is it used in the construction process?

Accepted Answer

A tender is a document inviting contactors to bid for your project. The number of firms invited depends on the size of the project and type of contract. Once tenders are received and drawn up a contractor is selected, the contract is drawn up and signed.

Question 12

How do I become a Preferred Contractor?

Accepted Answer

Submit your details: Provide your company profile, capabilities, and past project experience 
Pre-Qualification: Ensure compliance with industry standards and safety regulations 
Tender Opportunities: Gain access to project tenders where your expertise is a good fit 
Long-term Collaboration: Establish an ongoing partnership for future projects
Performance Reviews: Regular evaluations to ensure quality and compliance

Question 13

What is your pricing & discount structure for contractors & developers?

Accepted Answer

At EAP, we offer our contractors competitive pricing and exclusive benefits to ensure cost-effective collaboration:

Competitive Contractor Rates: Get preferential pricing on architectural, structural, and surveying servies. 
Bulk Discounts: Special pricing for repeat projects or multiple services
Loyalty Incentives: Reduced rates for long-term contractor partners 
Flexible Payment Terms: Options tailored to support your project cash flow 
Customised Pricing Models: We tailor pricing packages to suit the specific needs of different projects

Question 14

How can I be featured in a Tender Bid?

Accepted Answer

By becoming a preferred contractor with EAP, you will automatically be considered for relevant tenders. Please ensure your company profile is up to date with us.

Emergency 24/7 Call Out Line 07960 898 702

FAQs

Frequently Asked Questions